Tips For Finding The Right Plumber

August 2, 2023

Blog > What Plumbing Can I Do Without A Licence?

Aug 02, 2023

A small leak can escalate into a major issue if not handled properly. That’s why having a dependable plumber readily available is important. This guide will help you navigate through the process of finding a plumber who'll ensure your plumbing system is always running smoothly.

A Man is Fixing a Sink With a Wrench — Tony Brown Plumbing & Gas Services in South Grafton, NSW

Understand Your Plumbing Needs

The first step in finding the right plumber is knowing what kind of service you require. Plumbing encompasses a wide range of tasks, and professionals often have expertise in particular areas. For instance, you may need:

A general plumber for common issues such as blocked drains or leaky taps.
A gas plumber if you're having problems with your gas line.
A commercial plumber for large-scale plumbing problems in commercial buildings.

By identifying your specific needs, you can:

Narrow down your options to plumbers who specialise in your specific area of concern.
Avoid any complications that may arise from hiring a plumber who is unfamiliar with your problem.
Prevent unnecessary expenses on solutions that may not be suitable or require repeated repairs.

Look for Licensed Professionals

Licences give you confidence in a plumber's qualifications. They ensure that the plumber:

Has undergone the necessary training and acquired requisite knowledge.
Is accountable to regulatory bodies that oversee their practices.
Offers you protection and recourse in case of any issue.

While a licence doesn't always guarantee top-quality service, it offers a level of reassurance that you're dealing with a reliable professional.

Evaluate Availability and Responsiveness

Since plumbing issues can be unpredictable and have the potential to cause severe damage, it is important to have a plumber readily available. You require a plumber who can promptly respond to emergencies. When evaluating a plumber's availability and responsiveness:

Consider their response time to your initial call or email. This can be an indicator of their overall service.
Check whether they offer 24/7 emergency services. Plumbing disasters can strike at any time, and immediate help can help prevent further damage.
Gauge how quickly they can schedule a visit to your home. A plumber who can’t reach you in a reasonable amount of time might not be the most suitable option.

Check Reviews and Testimonials

Reviews and testimonials offer invaluable insights into the experiences of past clients. This helps you gauge the reliability, efficiency and customer service of the plumber. When considering reviews:

Keep in mind that not all online reviews are genuine. Use your judgement and look for detailed reviews.
Word-of-mouth recommendations from friends, family or neighbours often provide reliable testimonials.
Don't be discouraged by a few negative reviews, particularly if they are outnumbered by positive ones. Consider the bigger picture.

Ask About Warranties

A trustworthy plumber stands by their work and offers warranties. This gives you assurance and protection against potential future issues related to their service. When it comes to warranties:

Ask if the plumber offers a warranty on their work and the parts used.
Be sure to understand the specifics of the warranty. What does it cover, and how long does it last?
Get the warranty in writing as part of your service agreement to avoid future disputes.

Trusted Plumbing Professionals at Your Service

Do you need dependable plumbing solutions in Grafton? Contact Tony Brown Plumbing & Gas Services. With over 20 years of experience, we offer an extensive range of services, including gas fitting, hot water system repairs and clearing blocked drains. Whether you're undertaking a home renovation or need emergency plumbing services, our team is ready to help. Call us today!